Legal

Terms of Use

The important parts: what you read here is general information, not a diagnosis; every advertised package is subject to a clinical assessment before it begins; and prices can change.

Last updated: 26 July 2026

Medical disclaimer

Everything published on this site — service descriptions, the conditions we treat, expected session counts — is general information for orientation. It is not a diagnosis, not a prescription, and not a substitute for consulting a qualified professional.

What your case needs can only be determined after a clinical assessment at the centre. That assessment may show your case needs a physician or imaging before physiotherapy begins — in which case we refer you out rather than start sessions that will not help.

In an emergency — an acute injury, sudden loss of sensation or movement, severe chest pain — call emergency services on 997 or go to the nearest emergency department. Do not wait for a WhatsApp reply.

Booking and appointments

  • Booking happens over WhatsApp or by phone. There is no automated booking system on this site, and sending a message does not by itself confirm an appointment.
  • An appointment is confirmed only once the centre replies with a date and time.
  • Please tell us in advance if you need to postpone or cancel, so the slot can go to another patient.
  • Home visits are available within Madinah, subject to specialist availability and distance.

Packages and pricing

  • All prices shown are in Saudi riyals. They are the package prices in force at the time of publication and may change or be withdrawn without prior notice.
  • Packages run for a limited period and availability is limited. To confirm a package is still available and at what price, message us on WhatsApp before you travel.
  • A package's sessions begin after the clinical assessment confirms it suits your case. If it does not, we say so and suggest the alternative.
  • Sessions are personal and non-transferable, and are used at the centre unless a home visit is agreed.
  • The complimentary sessions inside a package (massage, cupping, hydrotherapy, acupuncture) are tied to completing the package's core sessions and hold no cash value.

Patient reviews

Patient experiences published on the site describe individual cases. Recovery differs from person to person with the condition, age and adherence to the plan; no published experience is a promise of a comparable result.

Site content and ownership

The name, logo, text, images and design on this site belong to ONE Rehabilitation Center. You are welcome to share links to any page, but the content may not be republished or used commercially without written permission.

External links

The site contains links to and embedded content from third parties (WhatsApp, Instagram, Google Maps, and REFIT women's club). We do not control and are not responsible for their content. See the privacy policy for exactly which third-party content loads and where.

Accuracy

We keep the site up to date, but opening hours, prices or service details can change before a page is updated. The authoritative answer is what we tell you directly over WhatsApp or by phone.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and Saudi courts have jurisdiction over any dispute arising from them.

Contact

ONE Center for Motor Rehabilitation & Physical Therapy — Imam Al-Bukhari Street, Al-Aziziyah District, Madinah.

+966 53 091 9777

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